This article describes how to remotely reboot a device in Miradore Online.
Requirements
- Enterprise Plan subscription or trial.
- Android devices have been provisioned as work managed devices with device owner mode and they have Miradore client 2.5.0 or newer installed.
- iOS is version 10.3 and the device is supervised, macOS is version 10.13 or above
Notice: Reboot is not supported for Windows 10 Home computers.
When these requirements are met, the simplest way to reboot a device is to open the device page. Start by navigating to Mobile management > Devices and choose the desired device. Click the open icon or double click the row to open device page. Start the Reboot device action from the page action menu and follow the instructions. Press Reboot to confirm.
The status of the action can be seen from the Mobile management > Events page or from the device events.
Notice that passcode protected iOS devices will not join passcode protected Wi-Fi networks until they are unlocked.
More information:
About Android Enterprise Solution
How to configure managed Google Play Enterprise
How to enroll work managed devices
Please send comments to contact@miradore.com.