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Enrolling a device

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This article describes the most common way on how to add devices to Miradore Online one-by-one with a process known as device enrollment.

From the administrator's perspective, this basic device enrollment process is uniform on all device platforms, but there is some variation in the enrollment steps between the different platforms that the end-users need to go through during the enrollment process. 

At the end of this article, you will find tutorial videos demonstrating the enrollment process on different operating system platforms.

 

Before you start

The management of iOS devices requires the use of the Apple Push Notification service (APNs). To access the service, an installation of a company-specific certificate is required. Please see here on how to create an Apple Push Certificate.

 

How to enroll a device to Miradore Online

The most straightforward method for enrolling a device is to use the device enrollment wizard that is available in the Enroll device view in Miradore Online.

 

EnrollDevice.png

 

In the first step of the wizard, you are asked to choose the platform of the device that you wish to add to Miradore Online. 

EnrollmentWizard1.png

Next, you're asked to enter the email address of the user who will receive this enrollment request. If you wish, you can also send the device enrollment request to the user as a text message by enabling the Send enrollment by SMS checkbox and filling in the user's phone number.

 

EnrollmentWizard3.png

When you click Send enrollment invitation, Miradore Online automatically generates unique one-time enrollment credentials and sends them to the user with instructions to follow. When the user enrolls his/her device, Miradore Online uses the enrollment credentials to validate the enrollment and to add the device to your Miradore Online site.

The enrollment credentials are also shown to the administrator in the very last step of the enrollment wizard if he/she happens to have the device on hand during the enrollment. In that case, the administrator can enroll the device by simply clicking the provided link and using the shown enrollment credentials to complete the enrollment.

 

EnrollmentWizard4.JPG

 

You can track the status of all device enrollments in the Enrollment view in Miradore Online. The Status column indicates the status of the enrollment. When the enrollment is completed, you can view the device by double-clicking on it in that view.

 

EnrollmentWizard5.JPG

 

This is how it looks to the device user on the different device platforms:

Android

Apple iOS

Windows Phone

Windows 10 desktop

 

More information:

About device enrollment

Android device management

Apple Device Enrollment Program


Please send comments to contact@miradore.com.