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Importing users using a CSV file

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In addition to adding users one-by-one into Miradore Online, you can also import multiple users at once using the Import from CSV wizard. The users are imported using a CSV file which contains the user data. This streamlines the process of adding multiple users.

 1. Navigate to the Users view in the Navigation menu.

2. Click Import from CSV in the Actions pane.

3.  In the import wizard, select the Users import type and click Next.

4. Before proceeding with the import, check your CSV file and pay attention that user data fields are ordered correctly. The correct order of the fields are: email, first name, last name, middle initial, and phone number. The required fields are: email, first name, and last name. Make sure that phone numbers are in the international format including country code, for example +1 302-678-3616.

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5. In the Import users wizard, click Browse and find your CSV file. 

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After you have selected the CSV file, a preview of the CSV file contents will appear in the preview window.

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6. Next, choose a delimiter according to your data. You can use the preview window to find out the correct delimiter. After the correct delimiter has been chosen, the preview window organizes the data to be imported in columns.

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7. Review the imported data for possible errors. If there are errors in the data, you will be notified with an error message.

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The possible errors and their explanations are:

Error

Description

The Email address field is required

A data row does not contain an email address which is a required field.

The First name field is required

A data row does not contain a first name which is a required field.

The Last name field is required

A data row does not contain a last name which is a required field.

Invalid email address

A data row has an invalid email address.

Invalid phone number

A data row has an invalid phone number. Always input your phone number in the international format including country code, for example +1 302-678-3616.

Duplicate email address

A data row has a duplicate email address with another row. Users’ email addresses need to be unique.

User with the same email address already exists

A data row has an email address that already exists in your Miradore Online environment. Users’ email addresses need to be unique.

Fix possible errors in your CSV file and select the CSV file again by clicking Browse. It is also possible to import users that are marked as Ready for import even if the data has contained some errors.

8. After you have reviewed the data, click Import.

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9. A notification screen will appear to let you know whether the import was successful or not.

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More information:

How to add a user

How to define user-specific settings

How to delete user(s)

 


Please send comments to contact@miradore.com.