Miradore Management Suite Portal

Support

Support

Knowledge base, self-service support

About users, locations, and organizations

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About users

In Miradore Online, user configuration items are used to model the end-users who are responsible for the mobile devices that are managed with Miradore Online. Each user item contains and stores the information and settings for one user. One person can also be responsible for multiple devices.

You can manage the users in the Company > Users page. You can perform user management tasks, such as adding and deleting users by using the buttons on top of the page.

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Required information for all users include a name and an email address. User information can be also complemented with the details of Exchange ActiveSync or other mail accounts, and proxy or VPN accounts. Please, see the below articles for more detailed instructions.

More information:

How to add a user
How to import users from a CSV file
How to define user-specific settings for a user
How to delete user(s)

 

About locations

In Miradore Online, location configuration items are used to represent the physical locations where the managed devices reside. A location can represent, for example, a continent, country, city, village, or even a building or some specific room, but only locations known to Nominatim are shown in the map in Miradore Online.

In addition, the locations can be arranged into a hierarchy, and there is no limit for the depth of the hierarchy. The map location in Miradore Online is always calculated based on the leaf node in the location hierarchy. For example, if the location hierarchy is "Europe > Switzerland > Bern", then Bern would be the leaf node.

You can manage locations in the Company > Attributes page.

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For a single device, the location can be defined using the Location field on the Settings tab of the device form.

More information:

How to add locations
How to delete locations

 

About organizations

Organizations can be used to capture your organization's organizational structure.

You can arrange the organizational units into a hierarchy, and there is no limit for the depth of the hierarchy.

You can manage organizations in the Company > Attributes page.

For a single device, the organizational unit can be defined using the Organization field on the Settings tab of the device form.

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More information:

How to add an organization
How to delete an organization


Please send comments to contact@miradore.com.