Miradore Management Suite Portal

Knowledge base

Knowledge base

Self-service support

Enabling two-factor authentication for a Miradore user account

This article describes how Miradore users can enable/disable two-factor authentication for their own Miradore accounts. Miradore implements TOTP to provide two-factor authentication.

See also how a site administrator can enforce two-factor authentication for all user accounts on a Miradore site.

Notice that users cannot disable the two-factor authentication if Miradore site administrator has made the two-factor authentication mandatory for all users on that site.

 

How to enable two-factor authentication

Click your account menu (user icon ) on upper right corner of the screen and select My settings. Click Enable two-factor authentication action from the page action menu.

 

Enabling2FA.png

 

Read the provided QR code with your authenticator app to add your Miradore account to the authenticator. If the chosen authenticator does not support reading barcodes you can input the provided code directly to the app. You can use, for example Google Authenticator or Microsoft Authenticator, as your authentication app.

 

two-factor-authentication-enable-2018-09-13.png

 

Then enter the authentication code from your authentication app, your account's current password and click Enable to enable two factor authentication.

After that the authenticator generated authentication code is required each time you login to your Miradore account.

two-factor-authentication-authenticate-2018-03-07.png

 

How to disable two factor authentication

Click your account menu (user icon ) on upper right corner of the screen and select My settings. Click Disable two factor authentication action from the page action menu.

 two-factor-authentication-disable-2018-09-13.png

Then input your current password and the generated authentication code from the app. Click Disable to remove two factor authentication from your account.

 

How to remove lost authenticator

Once enabled an authenticator generated authentication code is required each time you login to your Miradore account. If you lose your phone or authenticator start Lost your authenticator? during login. Then input your Miradore account login name (email) and follow the instructions. You will receive a link to your email address where you can remove the authenticator and disable it from your account.

two-factor-authentication-lost-authenticator-2018-03-07.png

 

Authenticators

Android

iOS

Windows

 


Please send comments to contact@miradore.com.