Miradore Management Suite Portal

Knowledge base

Knowledge base

Self-service support

2020-02-25 Issues with iOS management and enrollment

Description

Today we experienced some technical difficulties with iOS device management and enrollment.

Status

Update 2020-02-26 10:30: The problems with management of iOS devices are now fixed.

There still is an issue with automatic wake up of the iOS devices. The symptom of this is the online status of device going yellow even if it is active. If needed, please sync the devices manually from device list or device page.

 

Update 2020-02-26 8:25: The issue is still under the investigation and our team is working on it currently.

Some features might work slowly and there are delays in inventory information and device management actions. 

 

We apologize for the inconvenience. In case you have questions about the issue, please contact our support team support.online@miradore.com.


Please send comments to contact@miradore.com.